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Return Policy

1. Products can only be exchanged if the Products returned are deemed by karyanonline.com to be faulty.
2. All Products should be unworn and unused and should be returned in the complete original packaging.
3. Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner. Please contact customer care if you open the packaging and discover that the item is damaged.
4. Products damaged while being used do not qualify for a refund or replacement.
5. In case we are unable to replace the damaged / defective product, we will refund your amount.
6. In the event you return any product which is delivered to you in damaged/defective condition, we will also refund the shipping charges applicable to that item.
7. Exchange or return will be done at delivery place only.
8. Karyanaonline.com will not be liable to pay/refund, any charges by bank at the time of processing the payment at the time of refund processing.
9. Karyanaonline.com will not refund the amount charged to it as instrument bouncing charges on processing of refund.
10. We will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund your money in the Credit Card or Net-Banking account. If the payment mode was Cash on Delivery, we will send you the cash on the delivery address.
11. The refund process will be initiated once we have received the product(s). Typically refunds are processed on the next working day, but in case of payments by Credit card or netbanking it may take a few extra days for the bank to process your refund.
12. Please note that we shall not be responsible for any delays in credit to the Cardholder's credit card account as that is managed by the Cardholder's issuing bank.
13. We have one week return period starting from the purchase date.
14. Please call us or drop a mail, if you have any questions.